NEXT CLASS STARTING IN February 2026
We are seeking highly skilled Call Center Customer Service Representatives to join our client's team located in the Torrance area. This position is responsible for delivering excellent customer care and creating sustainable value for customers via phone, email, chat, and correspondence. The "CSR's" will handle service and information requests, billing, cost savings advice, and explain company policies and procedures along with terms and conditions.
Essential Job Functions:
• Providing efficient and effective service to customers and prospects on all patron-based services to a variety of inquiries and customer needs.
• Maintains sincere interest in providing stellar customer care
• Understands customer needs, determines the appropriate course of action to meet those needs and completes and initiates the transaction
• Exercises independent thinking in meeting customer expectations
• Combines knowledge of product, good work ethic, effective time management skills, and human relations skills to meet performance standards and positively influence the client's image
Must Possess the Ability to:
• Process information quickly and accurately
• Work under time constraints
• Understand and apply new concepts
• Analyze Information and evaluate results
• Effectively deal with complex customers
• Create positive customer relationships by defusing angry and upset customers
• Demonstrate commitment to learning quickly and effectively applying knowledge
• Attention to detail and follow-up
Minimum Requirements:
• High School Diploma or equivalent
• Minimum 1 year of call center experience
• Minimum 1 year of customer service experience
• Knowledge of computer (PC) and internet applications
• Excellent Telephone etiquette
• Excellent communication skills written, verbal, and interpersonal
• Proficiency in keyboarding/data entry (At least 35wpm) - Typing Test given
• Excellent oral and written skills: Grammar and terminology
• Time management skills
• Ability to pass a background check and drug screen upon offer of employment
Required Qualifications:
• 6 months- 1 year of Call Center Experience
Shift Times:
1. Mon - Fri: 8:00 am - 6:00 pm (MUST have flexibility to work during these hours)
2. Must attend ALL training assigned days (First 30 days)
...Prestige Staffing Services is seeking an experienced Quality Manager for a fantastic opportunity in the Findlay, Ohio area. Primary Responsibilities Plan and direct all quality related functions in the plant including providing leadership and direction to Quality...
...Job Description Job Description For immediate consideration contact Lisa James at (***) ***-**** Job Title: Payroll Administrator Location: Lexington, Kentucky Employment Type: Full-Time About the Role We are seeking a detail-oriented and experienced...
Description: JAM BEST-ONE IS SEEKING A MARKETING & SALES PROMOTION SPECIALIST! Competitive Pay -$60k/yr based on experience Hybrid Work Schedule Available Part-time & Full-time Positions Available Full Benefits Package Paid Time Off Holiday Pay And...
...Visit Adtalem.com for more information, and follow us on LinkedIn and Instagram . Job Description The Senior Reporting Analyst is responsible for producing and analyzing non-financial data related to Adtalems higher education institutions and other business...
...BLS and AHA ACLS certifications AHA PALS certification preferred EPIC charting experience within the past 2 years (required)... ...because we take a candidate-first approach. We pride ourselves on a consultative method and help to create the right opportunity, at the right time...