Job Description

Accenture Flex Data Center Facility Management Specialist

Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges. You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel.

Role Overview

The Data Center Facility Management Specialist will be responsible for managing and supporting the physical infrastructure of client-based data centers. This role ensures operational excellence, compliance with Aon policies, and coordination with internal teams and third-party vendors to maintain a secure and efficient environment.

Key Responsibilities

• Tape Handling: Manage all tape-related processes within the data center.
• Technical Support: Provide onsite "Hands and Feet" support for hardware and equipment management.
• Access Coordination: Manage data center access in compliance with Aon policies and procedures. Coordinate 24/7 access for third-party providers as needed.
• Documentation: Create and maintain Standard Operating Procedures (SOPs) for all in-scope responsibilities. Update connectivity documentation for network patching (servers, storage, switches) and data/digital circuits. Maintain cabinet and row configuration documentation.
• Physical Data Center Work: Engage with Aon facilities team for tasks such as rack/un-rack devices, cabling, and equipment relocation. Provide onsite support for physical needs (e.g., hard reboot, media changes, cable checks).
• Vendor Coordination: Work with third-party vendors (IBM, Dell, HP, EMC) for support activities. Escort vendors onsite and ensure work is performed on appropriate equipment.
• Validation: Confirm with technical resources that all work has been successfully completed.
• Shipping & Storage: Package IT equipment for shipment and coordinate with facilities/shipping vendors. Ensure all equipment in storage areas is documented per Aon standards.

Job Qualifications

Basic Qualifications:

• Minimum 2 years of work experience
• Experience in data center operations and facility management.
• Strong understanding of hardware handling, cabling, and connectivity documentation.
• Ability to coordinate with multiple stakeholders and vendors
• Familiarity with Aon policies and compliance standards preferred
• Excellent organizational and communication skills.
• High School Diploma / GED Preferred

Preferred Qualifications:

• Bachelor's or Associate's Degree
• Ability to work onsite and client facing.
• Physical capability to handle equipment.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience.

We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here.

Role Location Hourly Salary Range:

• California $22.59 to $32.59
• Cleveland $22.59 to $32.59
• Colorado $22.59 to $32.59
• District of Columbia $22.59 to $32.59
• Illinois $22.59 to $32.59
• Maryland $22.59 to $32.59
• Massachusetts $22.59 to $32.59
• Minnesota $22.59 to $32.59
• New York/New Jersey $22.59 to $32.59
• Washington $22.59 to $32.59

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.

Equal Employment Opportunity Statement: We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements: Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

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