Housekeeping Manager Job at EOS Hospitality, New York, NY

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  • EOS Hospitality
  • New York, NY

Job Description

Overview

Housekeeping Manager at EOS Hospitality leads the housekeeping team, ensuring exceptional guest and employee experiences while achieving operational and financial goals.

Responsibilities


  • Encourage a team?mindful culture, serving as a role model and coaching staff for a growth mindset.
  • Conduct orientation and in?service training covering company policies, operating procedures, OSHA standards, Forbes standards, and housekeeping equipment.
  • Create weekly housekeeping schedule, manage payroll processes, and maintain inventory purchase and re?order.
  • Establish and uphold cleaning, safety, and conduct standards, inspecting all public areas for cleanliness and recommending improvements.
  • Investigate and resolve guest complaints, record work assignments, personnel actions, and time cards, and generate periodic reports.
  • Represent guest and employee voice in staff meetings and collaborate with other departments.


Qualifications
  • 1?3 years of hotel housekeeping management experience; luxury properties preferred.
  • Experience with NY Local 6 Union.
  • In?depth understanding of Forbes Travel Guide standards.
  • Ability to lift and carry 50?lb and perform frequent bending, stooping, kneeling, and standing.
  • Schedule flexibility for a 24?hour operation.
  • Maintain a high personal appearance and grooming, and maintain confidentiality of sensitive information.


Skills
  • Strong interpersonal and leadership skills.
  • Outstanding communication and service?orientated approach to guests and colleagues.
  • Proactive problem?resolution, anticipating, preventing, and solving issues.
  • Effective multitasking, prioritization, and collaboration with other departments.
  • Proficiency with Microsoft Office (Excel, Word, Email).



Salary

$70,000.00 $75,000.00

We are an Equal Opportunity Employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities. We participate in E?Verify.

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Job Tags

Work at office, Local area,

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