Job Description

divh2Housekeeping Manager/h2pJoin our team, a 2025 USA Today Top Workplace Winner!/ppNow hiring a Housekeeping Manager at the Homewood Suites Happy Valley Phoenix North./ppThe Homewood Suites Happy Valley Phoenix North is managed by NCG Hospitality, an award winning, family-owned third generation business and leader in the ownership, development, and operations of over 30 premier hospitality properties. We foster genuine customer engagement and a positive, team-oriented work culture where your contributions are valued and celebrated. We invest in you and your career development, providing tools, resources, and mentorship to help you succeed./ph3How Youll Make An Impact/h3pOur high-spirited Housekeeping Manager enjoys overseeing all housekeeping operations of the property in order to ensure that our guests receive clean and comfortable accommodations each and every stay./ph3Leadership Team Development/h3ulliManage the housekeeping, laundry, and public area team, overseeing hiring, training, scheduling, and performance management/liliFoster an inclusive and supportive work environment where team members feel valued and motivated to succeed/liliProvide consistent training and coaching to ensure high performance and team growth/li/ulh3Operational Excellence Compliance/h3ulliEstablish and maintain systems, checklists, and inspection programs to ensure cleanliness, efficiency, and consistency/liliPerform hands-on housekeeping tasks when needed, supporting team efforts across all areas/liliEnsure compliance with health, safety, sanitation, and key control procedures/li/ulh3Guest Experience Cost Management/h3ulliDeliver superior room and public area cleanliness that meets or exceeds brand and guest expectations./liliMonitor and control departmental costs, including labor, inventory, and linen management./li/ulh3What Does Success Look Like In This Role?/h3ulliTwo or more years of supervisory experience/liliHousekeeping or related work experience/liliMotivated to maintain excellent customer service reputation/liliStrong oral communication and interpersonal skills/liliStrong attention to detail and excellent organizational skills/liliAbility to work effectively and efficiently in a fast-paced setting/li/ulh3What Will You Get At NCG Hospitality?/h3pWe take great pride in the inclusive environment weve created attributing to our award-winning status, all while staying true to our core values of Growth, Fun, Trust, and Responsibility. An experience in which team members at every level are fully engaged and can see the relationship between their job responsibilities and the overall success of the Homewood Suites Happy Valley Phoenix North./ph3Career Development/h3ulliPersonalized career pathing and skill development/liliLeadership and mentorship programs/liliEducational and certification reimbursement/li/ulh3Team Member Perks/h3ulliWorldwide hotel discounts and free stays at NCG Hospitality managed hotels/liliCatch of the Day earn bonuses for going above and beyond to support team and guests/liliEveryone Sells earn cash for bringing in business to our properties/liliPaid Volunteer hours Earn money for community service/li/ulh3Health Wellness Benefits/h3ulliMedical, dental, and vision plans/liliPaid sick time and Paid Time Off/liliVirtual telehealth access and employee assistance resources/liliMonthly health and fitness reimbursement programs/li/ulh3Financial Support/h3ulliSame-day pay options/liliReferral bonus earn cash for bringing great team members/lili401(k) retirement plan with 100% match on the first 3% and 50% match on the next 2%/liliHealth Savings Account/li/ulpReady To Grow With Us?/ppVisit ncghospitality.com to explore all current openings and view this short video on Who Is NCG Hospitality./ppNCG Hospitality is an Equal Opportunity Employer/p/div

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