Job Description

Job Description

Job Description

We are seeking a highly skilled and strategic Lead Instructor of Technical Services to join our team in Seattle, Washington.

JOB PURPOSE

This role is ideal for a seasoned professional with deep, hands-on expertise in commercial HVAC/R systems, electrical infrastructure, and building automation/controls. This leader will be responsible for supervising a multi-faceted FCTA training center as well as teaching technicians and supporting their career growth.

First Coast Technical Academy training facility is located at a Boeing facility. It includes travel up to 25% to support regional teams, training centers, and field operations.

KEY RESPONSIBILITIES

• Oversee the daily operations and strategic direction of the technical training center, ensuring high-quality instruction and facility readiness.
• Serve as a subject matter expert across multiple trades including HVAC/R, electrical systems, and controls
• Conduct training of technicians, and trains and supervise a small cadre of support instructors
• Support the growth of technical training staff through mentorship, coaching, and performance development initiatives.
• Help develop and execute technical training programs, ensuring alignment with evolving technologies, safety standards, and operational goals
• Facilitate advanced support and oversight for BAS/EMS systems, including digital/analog I/O, system integration, and programming logic.
• Assist with complex diagnostics, commissioning, and system optimization in the field as needed.

QUALIFICATIONS & EXPERIENCE

• Minimum of 10 years of progressive experience in HVAC/R, electrical, and controls, including 5+ years in a leadership or director-level role.
• Minimum 5 years of experience training technicians in technical skills related to their job requirements.
• Deep knowledge of commercial HVACR systems, electrical distribution, and building automation platforms.
• Proficiency in BAS/EMS systems, digital and analog I/O, and programming for HVAC and energy systems.
• Must hold or have held a valid journeyman or trade license in HVAC, refrigeration, or electrical (Washington State or transferable).
• Proven ability to lead cross-functional teams, manage complex projects, and influence technical strategy.
• Experience designing or overseeing technical training programs is highly desirable.
• Willingness to travel up to 25% to support field teams and training initiatives.

PREFERRED ATTRIBUTES

• Strong communication and interpersonal skills.
• Strong teaching and training skills.
• Ability to translate complex technical concepts into actionable strategies.
• Passion for developing people and building high-performing technical teams.
• Familiarity with safety regulations, energy codes, and compliance standards.

ABOUT FIRST COAST TECHNICAL ACADEMY (FCTA)

First Coast Technical Academy (FCTA), founded in Jacksonville, FL in 2020, stands as the premier destination for cutting-edge technical education and training in Northeast Florida. Initially created to elevate the skills of technicians at City Facilities Management, FCTA expanded its reach in 2024, offering advanced training programs to other businesses to meet the evolving demands of the industry.

At FCTA, we provide comprehensive, hands-on training across a range of disciplines, including electrical, mechanical, plumbing, HVAC/R, and more. Led by George Campbell, a seasoned expert with over 35 years of MEP experience, the academy’s 10 instructor-led courses are designed to ensure technicians are fully equipped to meet the real-world challenges they'll face in the field. With over 6,000 hours of training delivered to hundreds of technicians, FCTA is committed to helping businesses build resilient, skilled workforces and elevate their service standards.

Company Description

City Facilities Management (US) LLC is a leader in end-to-end integrated facilities management for some of the top retailers and grocers across the nation. Through our unparalleled self-performance team of highly skilled technicians, customer service gurus, energy experts and more, City FM delivers exceptional service quality and cost savings using a holistic, data-driven approach to facilities management.

With offices in Jacksonville, FL and Burlington, MA since 2016, City FM is part of the global City family founded nearly 40 years ago. Its parent company, City Facilities Management Holdings Limited, is the largest privately held facilities management firm in the world with over 15,000 employees across five continents with headquarters in Glasgow, Scotland.

WHY SHOULD YOU WORK AT FIRST COAST TECHNICAL ACADEMY (FCTA)?

When you join City FM's First Coast Technical Academy, you’re committing to making a difference. We make a commitment to you too – helping you embark on a career with purpose! Whether through our world-class training programs, over 1,500 e-learning classes through City Learning Center or Leadership Development framework – City FM cares passionately about the people we hire and ensures that growth is always on the horizon.

Wondering if your values align with ours? If you put clients first, care passionately about what you do and are committed to working on a team that respects each other, you will fit right in!

So, if you’re ready to get started, we’re ready for you.

City FM is An Affirmative Action / Equal Opportunity Employer. The Company has a Drug-Free Workplace Policy in effect that is strictly adhered to.

Company Description

City Facilities Management (US) LLC is a leader in end-to-end integrated facilities management for some of the top retailers and grocers across the nation. Through our unparalleled self-performance team of highly skilled technicians, customer service gurus, energy experts and more, City FM delivers exceptional service quality and cost savings using a holistic, data-driven approach to facilities management. \r\n\r\nWith offices in Jacksonville, FL and Burlington, MA since 2016, City FM is part of the global City family founded nearly 40 years ago. Its parent company, City Facilities Management Holdings Limited, is the largest privately held facilities management firm in the world with over 15,000 employees across five continents with headquarters in Glasgow, Scotland.\r\n\r\nWHY SHOULD YOU WORK AT FIRST COAST TECHNICAL ACADEMY (FCTA)?\r\n\r\nWhen you join City FM's First Coast Technical Academy, you’re committing to making a difference. We make a commitment to you too – helping you embark on a career with purpose! Whether through our world-class training programs, over 1,500 e-learning classes through City Learning Center or Leadership Development framework – City FM cares passionately about the people we hire and ensures that growth is always on the horizon.\r\n\r\nWondering if your values align with ours? If you put clients first, care passionately about what you do and are committed to working on a team that respects each other, you will fit right in!\r\n\r\nSo, if you’re ready to get started, we’re ready for you.\r\n\r\nCity FM is An Affirmative Action / Equal Opportunity Employer. The Company has a Drug-Free Workplace Policy in effect that is strictly adhered to.

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