Job Description

Join to apply for the Marketing Coordinator role at HomeServices of America .

Purpose of Job

The Marketing Coordinator serves as a strategic, agent-facing marketing partner, delivering high-touch customer service and hands?on marketing support to real estate sales associates. This role is responsible for empowering agents through marketing education, training, presentations, and ongoing guidance leveraging company tools, platforms, and resources to help agents grow their business, strengthen their brand, and enhance overall market presence.

Job Duties And Responsibilities (Essential Job Functions)

Agent Marketing Support & Customer Service

• Serve as the primary marketing support contact for sales associates, delivering high-quality customer service and timely, solution-oriented assistance.
• Consult with agents to assess business goals and provide customized marketing guidance, recommendations and best practices.
• Assist agents with the development and execution of approved marketing materials, campaigns and presentations utilizing company-approved tools, platforms and resources.
• Act as a trusted marketing partner to sales associates by guiding them through available marketing platforms, templates, systems and support services to maximize effectiveness and compliance.

Luxury Marketing Program Management

• Manage and execute the companys Luxury Marketing Program, supporting luxury listings through coordinated print, digital, and direct marketing initiatives.
• Prepare, submit, and coordinate luxury listing materials for print publications, digital placements, and approved advertising platforms in compliance with brand standards and regulatory requirements.
• Support luxury listings with targeted digital and social mediaready marketing assets, ensuring elevated presentation, consistency, and premium brand positioning.
• Collaborate with agents to strategically promote luxury listings using company-approved luxury marketing tools, resources, and distribution channels.

Marketing Materials & Presentations

• Assist in the development, customization and production of marketing collateral including brochures, flyers, postcards, presentations and buyer/seller guides.
• Ensure all marketing materials comply with company brand guidelines, regulatory guidelines, regulatory requirements and established quality standards.
• Advise agents on the effective use of marketing materials to support listings, client outreach, presentations and overall business development efforts.

Tools, Resources & Platform Support

• Support sales associates in the effective use of company-approved marketing platforms, software and digital tools.
• Maintain up-to-date knowledge of available marketing resources and proactively communicate updates, enhancements and best practices to agents.
• Provide first-level troubleshooting for basic marketing platform questions and guide agents to appropriate solutions, resources or escalation channels as needed.

Collaboration & Continuous Improvement

• Collaborate with marketing leadership and cross-functional teams to identify agent needs, training gaps, and opportunities to enhance marketing support and service delivery.
• Collect and synthesize agent feedback to support continuous improvement of marketing programs, training initiatives, and available resources.
• Assist with special marketing projects and initiatives that advance agent success, operational efficiency, and overall company objectives.

Additional Responsibilities

• Perform other job-related duties as assigned in support of the marketing department and agent success initiatives.

Performance Expectations

• Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.
• Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and
• Establish and maintain positive and productive work relationships with all staff, customers and business
• Demonstrate the behavioral and technical competencies necessary to effectively complete job Take personal initiative for technical and professional development.
• Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.

Qualifications

Education

• Associates degree in Business Administration, Marketing, or related field; or an equivalent work experience combination of education, training, and relevant work experience.

Experience

• Experience with social media platforms and social media marketing, including content support and use of multiple social media channels.
• Minimum of two (2) years of administrative or coordination-related experience in a professional office environment.

Knowledge And Skills

• Knowledge of the real estate, title, and/or mortgage industry preferred.
• Strong client service skills, with the ability to create, edit, and support the promotion of marketing and social media content across multiple channels.
• Solid technology proficiency, including Microsoft Office applications and familiarity with common communication technologies and devices across iOS, Android, Mac, and PC platforms.
• Advanced computer skills, including proficiency in Microsoft Office and Adobe Creative Suite, with emphasis on InDesign.
• Excellent interpersonal, written communication, and presentation skills.
• Demonstrated customer-service orientation with the ability to work effectively in a collaborative, team-focused environment.
• Strong organizational and time-management skills, with the ability to prioritize multiple tasks and projects while maintaining accuracy and attention to detail.
• Ability to work effectively under pressure and meet deadlines in a fast-paced environment.
• Effective analytical, problem-solving, and decision-making skills.

We offer a full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP).

Equal Opportunity Employer

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Marketing and Sales

Referrals increase your chances of interviewing at HomeServices of America by 2x

Location: Scottsdale, AZ

Job Tags

Similar Jobs