Production Support Specialist Job at Modis, Charlotte, NC

d1J4dnhSQ3d0b1oxbDJCdHJ1QlQxdHVkaVE9PQ==
  • Modis
  • Charlotte, NC

Job Description

Get AI-powered advice on this job and more exclusive features.

This range is provided by Modis. Your actual pay will be based on your skills and experience talk with your recruiter to learn more.

Base pay range

$60.00/hr - $65.00/hr

Akkodis is seeking an Application Support Specialist for a contract position with our Fortune 500 banking client.

Rate: $60 - $65/hr W2. The rate may be negotiable based on experience, education, geographic location, and other factors.

Location: Charlotte, NC - onsite 3 days a week

Details:

L3 Production Support Role is responsible for running the day to day operations of the technology platform. Work activities specific to Production Support roles include Problem/Incident Management, Release/Deployment, Operational Readiness, Capacity/Availability Management, Application Monitoring, Service Analytics and Reporting, Production Governance, Triage, Associate Support, Change/Configuration Management, etc. The Production Services Engineer identifies possible production failure scenarios, creates incident tickets, enhancements and/or problem tickets in ticket tracking system, and communicates effectively with development and internal business operations teams. Identifies vulnerabilities and opportunities for improvement, as well as maintain metrics to help develop analysis that will drive improvement in all areas of Production Services. Creates and enhances administrative, operational and technical policies and procedures, adopting best practice guidelines, standards and procedures. Takes ownership of escalations and perform trouble shooting, analysis, research and resolution using advanced query and programming skills. Performs analytical, technical, and administrative work in planning, installing, designing and supporting new and existing equipment and software under moderate supervision. Resolves complex issues.

Requirements:

  • 3 or more years in Production Support, Production Monitoring, and/or related technical environment.
  • 2 or more years working in a Linux environment.
  • 2 or more years analyzing log data in Splunk.
  • 3 or more years performing root cause analyze of complex technical issues.
  • 2 or more year of application development using Java and RESTful services

Equal Opportunity Employer/Veterans/Disabled

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance
Seniority level
  • Mid-Senior level
Employment type
  • Contract
Job function
  • Information Technology
Industries
  • Banking and Financial Services

Referrals increase your chances of interviewing at Modis by 2x

Get notified about new Production Support Specialist jobs in Charlotte, NC .

#J-18808-Ljbffr

Job Tags

Contract work, Temporary work, Local area, 3 days per week,

Similar Jobs

SynergisticIT

Junior AngularJS Developer Job at SynergisticIT

 ...experience to outperform at interviews and clients. Here at SynergisticIT we just don't focus on getting you a job we make careers. Entry level job seekers struggle to get responses to their applications, are getting ghosted after interviews. In such a scenario the job...... 

Prime Response, Inc.

Material Expediter Job at Prime Response, Inc.

 ...Material Expediter to support logistics operations at Edwards Air Force Base. This role involves managing materials, equipment, and...  ...vehicles Experience in using computers as part of a military or civilian retail / store / warehouse environment Must pass NASA... 

LKQ

Customer Service Representative Job at LKQ

 ...toward a rewarding career! Join Our Customer Service Team at Elitek Vehicle Services! Are you...  ...Communicate directly with distribution centers and customers to ensure accuracy in...  ...information, and services. Handle phone calls and emails from customers pertaining to... 

Aftermath Disaster Recovery, Inc.

Heavy Equipment Mechanic Job at Aftermath Disaster Recovery, Inc.

Job Description Job Description Position Details: Home Base: Van Alstyne, TX Pay Range: $1,750 $3,500 per week (including travel bonus, commensurate with experience) Housing Provided while on deployment Travel Bonus Pay available for extended assignments...

TCS

Logistician III Job at TCS

 ...expert, developing and executing logistics strategies, ensuring compliance with DoD acquisition standards, and collaborating with military, civilian, and contractor stakeholders. Key Responsibilities Develop and review Technical Documentation Packages (TDPs) in...